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Silver Award: Continuing Your Quality Journey
October 7, 9, 16, 23 and 28 - 2:00 - 5:00PM
This workshop will be held virtually on Zoom over series of of day, October 7,9,16,23 and 28 from 2 - 5 pm. Participation in all sessions is required. Participants are required to participate on camera and audio.
HFAM/MCAL, in partnership with several state affiliates, presents a SILVER Quality Award virtual workshop series to help you better understand the Silver Award application criteria, scoring, and strategies for a successful 2021 application submission.
ABOUT THE AWARD
Bronze recipients have three years to apply for Silver from the year they received the Bronze award. Silver recipients outline their systematic approaches and demonstrate sustainable organizational and process results linked to their key customer requirements, success factors, and challenges. This workshop is about more than an award; besides gaining a better understanding of what examiners are looking for and how to use the award criteria as an improvement tool, you will learn how to use the award process to focus, align, and accelerate your performance excellence efforts thus becoming a highperforming organization.
Suggested participants for this workshop are administrators or executive directors and directors of nursing, along with other leadership team members - including owners. A team approach is the most effective method to develop your application in a manner that makes it your “management document” and not just and award application.
NHA: This program has been submitted for Continuing Education for 15 total participant hours from NAB/NCERS. ALM: This educational offering is approved for 15 credits by the Maryland Department of Health, OHCQ. SW: This program is approved by the Maryland Board of Social Work for 15 Category 1 Continuing Education Credits
Participants must attend all sessions to receive credit hours.
Cost - $85.00 per person. The program is open to HFAM/MCAL and AHCA/NCAL members only.